Importantly, do not delete or adjust any other files outside of this directory, when finished close the com.apple.applestore folder Relaunch Mac App Store; Now you should be able to download or re-download the apps or Mac OS installer files again, and they should work properly as intended. Feb 25, 2020 The Files app includes files on the device you're using, as well as those in other cloud services and apps, and iCloud Drive. You can also work with zip files. To access your files, just open the Files app and choose the location of the file you're looking for.
Locating Mac app crash logsIf an app is freezing or crashing regularly, we may request crash logs from you to help us diagnose any issues.Crash logs contain information about what the app was doing just prior to the crash.To find a log file, please open /Library/Logs/DiagnosticReports/ in the Finder. You may have to hold down the optionkey when using the Go menu in the Finder to open the Library folder (this is needed on Lion and above).Once you’ve located the correct files, please send them back to us.
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